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Customer Care Representative

salary 25,000 - 32,000 /month
company-logo
job companyTranscom India
job location Sector 30 Gurgaon, Gurgaon
job experience6 - 12 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

Company Name - Transcom India.


Process - Trade Republic – Chat Process ( International Chat Process)


Salary Offered - 32k CTC.


Qualification - Under Graduate and Graduate both can apply.


Experience - Minimum 6 months of International BPO Chat / Voice experience (BFSI / Customer Support preferred)


Shift Timings - 5 Days Working Rotational Night Shifts and week offs.


Cab Facility:

✔ Yes (Both sides)

✔ Male candidates opting for self-travel can receive ₹180/day travel allowance (working days).


Excellent written and verbal English communication.


Typing speed approx 35 WPM with 95% accuracy.


Interview Process:

HR Round → Ops Round → Client Feedback → Versant Round.


Number of openings - 150


Roles & Responsibilities:


Customer assistance and issue resolution


Chat handling & documentation


End-to-end customer support.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹25,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 30 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What does the role of Customer Care Representative involve?
    Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Sector 30 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5 days working

Benefits

Cab, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 32000

English Proficiency

Yes

Contact Person

Devesh Singh

Interview Address

transcom gurgaon, Mathura Cantonment, Mathura
Posted 10+ days ago
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