Customer Care Representative

Your responsibilities:

 Determines requirements by working with customers

 Answers inquiries by clarifying desired information; researching, locating, and providing information

 Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

 Updates job knowledge by participating in educational opportunities

 Enhances organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

 Maintains customer database by entering information

 Sells additional services by recognizing opportunities to up-sell accounts; explaining new features

 Fulfils requests by clarifying desired information; completing transactions; forwarding requests

Our requirement:

 Excellent interpersonal written and oral communication skills

 Knowledge of mediation and conflict resolution techniques is preferable

 Candidate with at least 1 year experience in International customer support

 Leadership skills to guide and improve a team

 Data entry and basic computer skills

 Utmost patience while dealing with customers

 Fast and efficient problem-solving skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹40000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Techno Wise.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at Techno Wise
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Night Shift.