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Customer Care Representative

salary 17,000 - 35,000 /month
company-logo
job companyTalent Spectrum Solutions And Services
job location Whitefield, Bangalore
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Customer Care Representative to join our team at Talent Spectrum Solutions And Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Care Representative role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹35,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 50 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Whitefield, Bangalore.
  8. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹17,000-₹35,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 35000

English Proficiency

Yes

Contact Person

Soha

Interview Address

Wroots Global, 1st Block Koramangala, Bangalore
Posted 9 hours ago
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