Customer Care Representative

13,000 - 15,000 /month

Syncrosquad

Ghatkesar, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Care Representative to join our team at Teleperformance. The role offers ₹13,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage and maintain Customer bank Account in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups through calls and digital platform.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Follow banking policies, compliance Standards and process Guidelines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkesar, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Representative job is located in Ghatkesar, Hyderabad.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.