Customer Care Representative

15,000 - 20,000 /month

Startek

A Block Sector-53 Noida, Noida

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Representative to join our team at Startek to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Startek.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 30 Customer Care Representative at Startek
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

5 days working

Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, International Calling, International Calling, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Imran

Interview Address

Noida

Posted 10+ days ago

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Job Hai > Jobs in Noida > Customer Support / TeleCaller Jobs in Noida > Customer Care Representative