Customer Care Representative

25,000 - 30,000 /month

Sri Sai Corporate Needs

Hebbal Kempapura, Bangalore

2 - 3 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

5 days working | Night Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike

Job Description

We are looking for a Customer Care Representative to join our team at Sri Sai Corporate Needs. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 2-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal Kempapura, Bangalore.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 3 vacancies for this Customer Care Representative role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Care Representative role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Hebbal Kempapura, Bangalore.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 2-3 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 3 openings.