Customer Care Representative

Job Summary:

We are looking for an enthusiastic and customer-oriented Customer Service Representative (Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a safe and engaging environment in our game zone and trampoline park.

Key Responsibilities:

1.Greet and interact with visitors to provide a warm and welcoming experience.

2.Address customer queries related to games, activities, and facilities promptly and professionally.

3.Assist visitrs in understanding and participating in games and activities.

4.Promote and cross-sell games, packages, and other offerings to maximize customer engagement.

5.Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.

6.Provide information about rules, safety instructions, and game mechanics to visitors.

7.Handle minor troubleshooting for games and escalate technical issues as needed.

8.Maintain a clean, organized, and safe environment for customers.

9.Gather feedback from customers to continuously improve service delivery.

Qualifications and Skills:

•High school diploma or equivalent; a bachelor's degree is a plus.

•Prior experience in customer service, hospitality, or a related field is preferred.

•Strong interpersonal and communication skills.

•Enthusiastic, energetic, and able to engage with people of all ages.

•Ability to multitask and handle a dynamic work environment.

•Basic knowledge of safety protocols in activity zones is an advantage.

What We Offer:

•A vibrant and fun work environment.

•Opportunities for growth within the company.

•11033 rupees NTH+ PF and ESIC

•Shift Time : 12 PM to 10 PM & 11 AM to 9 PM If you have a passion for delivering exceptional customer experiences and thrive in a dynamic environment, we’d love to have you as part of our team

For interview contact on 7300063513

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹11000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHRI POORNIMA ENTERTAINMENTS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 3 Customer Care Representative at SHRI POORNIMA ENTERTAINMENTS LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.