Customer Care Representative

Company: Lytx India Technologies Private Limited

Role : Customer Care Associate 

Location: Bangalore

Qualification: 12th Pass or Above

Experience: Fresher or Experienced (both may apply)

Salary: ₹20,000 – ₹25,000 per month

About the Company:

Lytx is a global leader in video safety and telematics solutions. The company helps businesses improve driver safety, reduce accidents, and manage fleet operations more efficiently. Lytx serves thousands of clients across transportation, logistics, and commercial services, using advanced technology to support safety and performance.

About the Role:

As a Customer Care Associate, your job is to help customers by answering questions, solving issues, and giving them the support they need. You will be the first point of contact for customers and play an important role in keeping them satisfied.

Key Responsibilities:

• Answer calls, emails, or chats from customers in a professional and friendly manner

• Listen carefully to customer problems and offer solutions

• Help customers understand the company’s products and services

• Keep a record of customer interactions and follow up when needed

• Work closely with other team members to solve customer issues quickly

• Follow company guidelines and provide excellent customer service at all times

Skills Required:

• Excellent communication skills in English (spoken and written)

• Basic computer knowledge and ability to learn new software

• Good time management and multitasking ability

• Polite, patient, and helpful attitude

• Ability to listen and solve problems quickly

• Willingness to work in a team and follow instructions

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHINEEDTECH PROJECTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 15 Customer Care Representative at SHINEEDTECH PROJECTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.