Customer Care Representative

11,000 - 13,000 /month

Puno

Ajmer Road, Jaipur

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Customer Care Representative to join our team of adventure game zone. The role offers ₹11000 - ₹13000 and involves managing customer calls, delivering outstanding customer service related to game industry . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹11,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ajmer Road, Jaipur.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 10 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Ajmer Road, Jaipur.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹11,000-₹13,000 per month. This is a Full Time job and has 10 openings.