Customer Care Representative

Customer Service Executive

• Location: Gurugram, Haryana

• Contact Person -Shaba Khan

9667462538

shabakhan@policybazaar.com

• Interview Mode -Only Face-to-Face (No Virtual Interviews)

• Qualification- 0-3 yrs (Freshers are welcome)

• Salary Package- 2.5 LPA to 4 LPA

  Responsibilities

• Communicate with customers via phone, email and chat

• Providing complete information about the product to the customer.

• Solving all product or service related issues of the customers.

• Preparing the Customer Service Guidelines

• Keeping a Record of the Customers

• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.

• Keeping a proper record of the customers.

• Maintaining and updating the information of the customers regularly.

• Providing the best possible solution to the queries of the customers.

• Making products and services reports by collecting and analysing the information provided by the customers.

Qualifications and Experience

• Graduation.

• Fresher or Experience

• Ability to communicate effectively in English language.

• Basic computer skills.

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹28000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Policybazaar Insurance Brokers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 25 Customer Care Representative at Policybazaar Insurance Brokers Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.