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Customer Care Representative

salary 20,000 - 32,000 /month
company-logo
job companyPersonal Network Ltd.
job location Whitefield, Bangalore
job experience0 - 6 years Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Representative to join our client Team.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10+2 , 10+3 / Any Graduate / BE / MCA and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

If you are interested in the profile please do call on 6361532602 / 9845162196 for more details or email to uma@personalnetworkindia.com

•NOTE: Please do refer this to your friends and Groups

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Customer Care Representative role.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹20,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 90 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What does the role of Customer Care Representative involve?
    Ans : As a Customer Care Representative, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Whitefield, Bangalore.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Domestic Calling, International Calling with 0-6 years of experience is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹20,000-₹32,000 per month. This is a Full Time job and has 90 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Domestic Calling

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 32000

English Proficiency

Yes

Contact Person

Uma Prabhu

Interview Address

Kadubeesanahalli, Whitefield, Bangalore
Posted 2 hours ago
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