Customer Care Representative

10,000 - 25,000 /month*

Om Wellness Therapy Centre

Ghatlodia, Ahmedabad

₹10,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Om Wellness Therapy Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality. it's head office from last 15 year. also branch in bapunagar The role offers ₹ 10,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
no field work.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Om Wellness Therapy Centre?
Ans : Candidates should have a Graduate and above qualification for this Customer Care Representative job offered by Om Wellness Therapy Centre.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatlodia, Ahmedabad.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 5 vacancies for this Customer Care Representative role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Care Representative role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Ghatlodia, Ahmedabad.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 5 openings.