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Customer Care Representative

salary 12,000 - 18,000 /month
company-logo
job companyNimbus Bpo Limited
job location Sector 63 Noida, Noida
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job వివరణ

We are looking for a Customer Care Representative to join our team at Nimbus Bpo Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 12,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have All Education levels can apply for this Customer Care Representative role.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹12,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 25 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What does the role of Customer Care Representative involve?
    Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Sector 63 Noida, Noida.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

Mohd Dilshad

ఇంటర్వ్యూ అడ్రస్

D - 21, Sector 63, Noida
Posted 6 hours ago
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