We are looking for a Customer Care Representative to join our team at Ms Cool to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹22000 - ₹22000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Representative job
What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Ms Cool.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 3 Customer Care Representative at Ms Cool
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Skills Required
Domestic Calling, Query Resolution, International Calling, English Hindi excellent
Shift
Rotational
Salary
₹ 22000 - ₹ 22000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Madhur Mohan Vashisth
Interview Address
Telephonic
Posted 4 hours ago
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