Customer Care Representative

• Provide step-by-step guidance to customers to resolve issues or navigate products or services.

• Respond to customer inquiries through various communication channels, including phone, email and live chat.

• Address customer feedback and concerns with empathy and professionalism.

• Collaborate with cross-functional teams to ensure timely resolution of issues.

• Handle a high volume of customer contacts while maintaining quality service.

• Identify common customer issues and suggest improvements to enhance the customer experience.

• Keep accurate records of customer interactions using our customer support software.

• Contribute to the development of customer support materials and resources at the firm.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Metro Furniture.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 3 Customer Care Representative at Metro Furniture
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.