Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalism.Collaborate with cross-functional teams to ensure timely resolution of issues.Handle a high volume of customer contacts while maintaining quality service.Identify common customer issues and suggest improvements to enhance the customer experience.Keep accurate records of customer interactions using our customer support software.Contribute to the development of customer support materials and resources at the firm.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Care Representative job
What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Metro Furniture.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 3 Customer Care Representative at Metro Furniture
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6 days working
Skills Required
Computer Knowledge
Shift
DAY
Contract Job
No
Salary
₹ 22000 - ₹ 25000
English Proficiency
Yes
Contact Person
Aditya
Interview Address
No.136/2
Posted 10+ days ago
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