Customer Care Representative

14,000 - 17,000 /month

Megaaopes Solutions

Banaswadi, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

New

15 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Megaaopes Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., MEGAAOPES SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 15 Customer Care Representative at MEGAAOPES SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Day Shift.