Customer Care Representative

We are looking for a Customer Care Representative to join our team at Manohar Lal Jewellers to handle customer provide exceptional customer support and resolve queries related to Jewellery Retail. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

✨ Hiring Alert | Join Our Jewellery Showroom Team ✨

Dear Candidates,

Warm greetings from our Jewellery Showroom 💎

We are excited to invite passionate and customer-focused individuals to join our team as:

Position: Customer Care Executive / Jewellery Consultant

Experience: Fresher

Location: Golden I - Greater Noida

Salary 25k

Excellent english required

Key Responsibilities:

Greet and assist customers with a warm and professional approach

Handle customer queries and provide excellent service

Maintain strong customer relationships

Support showroom sales and operations

What We’re Looking For:

Excellent communication skills

Presentable personality

Customer-first attitude

Experience in jewellery/retail will be an advantage

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.