We are looking for a Customer Care Representative to join our team at Loan Riders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Networking services. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Representative job
Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹23,000-₹35,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Dilsukh Nagar Colony, Hyderabad.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 25 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is New Dilsukh Nagar Colony, Hyderabad.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹23,000-₹35,000 per month. This is a Both job and has 25 openings.