Customer Care Representative

*Liberty General Insurance*

*3 new openings 👇👇*

*Role 1:Customer Service Associate (Off roll)*

Must have:

• Strong communication and negotiation skills

• Should be able to converse in English, Hindi + any regional language.

Responsibilities:

• Handle inbound & outbound call for PAN India

• Knowledge in Insurance and claims

• Conduct customer engagement surveys

Working Days: Monday to Saturday, Working Time: Rotational Shift - Between 8:00 am - 8:00 pm (Any 9 hours as per the roster)

*Experience: Fresher / 6 months*

*Salary : 16-18k*

*Role 2: Customer Experience Officer(Tamil)*

Must have:

• Strong communication and negotiation skills

• Should be able to converse in English, Hindi + Tamil

Responsibilities:

• Handle inbound & outbound call for PAN India

• Knowledge in Insurance and claims

• Conduct customer engagement surveys

Working Days: Monday to Saturday, Working Time: Rotational Shift - Between 8:00 am - 8:00 pm (Any 9 hours as per the roster)

*Experience - 2 years*

*Salary : Upto 3.4 LPA*

*Role 3: Customer Service Associate - Renewal Tele calling (Off roll)*

Must have:

• Strong communication and negotiation skills

• Should be able to converse in English, Hindi + any regional language.

Responsibilities:

• Outbound calling to existing customer for renewal/ retention and co-ordinate with channel partners for closure of renewal

• Upsell and Cross sell as per the campaign

Working Days: Monday to Saturday, Working Time: 9:30 am to 6:30 pm

*Salary : 18k + Incentives*

*Experience - Fresher / 6 months into sales*

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., LIBERTY INSURANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at LIBERTY INSURANCE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.