Customer Care Representative

23,000 - 38,000 /month

Lancer Synergy (opc) Private Limited

Makarba, Ahmedabad

0 - 6+ years Experience in Customer Support / TeleCaller

60 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We’re Hiring | Customer Support Executive – Non-Voice 🚀

Are you passionate about problem-solving, technology, and delivering excellent customer experiences? This opportunity might be perfect for you!

🔹 About the Role
We are looking for Chat Customer Service Representatives to support customers across email, call, and chat channels. This role is ideal for individuals who enjoy helping others and thrive in a fast-paced environment.

🔹 Key Responsibilities
✔ Handle customer queries via chat and email
✔ Resolve technical and service-related issues efficiently
✔ Provide accurate information and effective solutions
✔ Make outbound calls to customers/partners when required

🔹 Requirements
✅ 6+ months of customer service experience preferred (Freshers can apply)
✅ Minimum qualification: High School Diploma
✅ Excellent written communication skills
✅ Basic computer proficiency
✅ Willingness to work in a 24/7 rotational shift
✅ Travel & hospitality experience is a plus

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹23,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 60 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Makarba, Ahmedabad.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹23,000-₹38,000 per month. This is a Full Time job and has 60 openings.