Customer Care Representative

15,000 - 38,000 /month

Jain Trip

Kachiguda, Hyderabad

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Care Executive to join our team Jain Group(Rajkumar Jain Matrimonial Services Pvt Ltd). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers from 15ctc to 38ctc and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Degree and 6months to 5years Experiance. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Working Days week during the Day Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Representative job

What qualifications and experience are required for this Customer Care Representative position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹15,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kachiguda, Hyderabad.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Customer Care Representative role. Only female candidates are eligible.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Kachiguda, Hyderabad.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge with 1-5 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹15,000-₹38,000 per month. This is a Full Time job and has 50 openings.