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Customer Care Representative

salary 24,800 - 55,600 /month
company-logo
job companyInception Tour Private Limited
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
42 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, Meal, PF
star
Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Care Representative to join our team at Inception Tour Private Limited. The role offers ₹24,800 - ₹55,600 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,500-₹55,500 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 42 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Adarsh Nagar, Satna.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹24,500-₹55,500 per month. This is a Full Time opportunity and has 42 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Meal, Cab

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 24800 - ₹ 55600

Contact Person

Smriti
Posted a day ago
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