Customer Care Representative

salary 27,000 - 35,000 /month*
company-logo
job companyIleads
job location Bommanahalli, Bangalore
incentive₹5,000 incentives included
job experience1 - 5 years Experience in Customer Support / TeleCaller
New
20 Openings
* Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

Job Description (Key Responsibilities):

  • Build and maintain strong relationships with customers by understanding their needs.

  • Handle customer inquiries and provide tailored solutions to drive sales.

  • Promote company products and services via calls, email, or other channels.

  • Stay updated on product features and industry trends for effective pitching.

  • Meet and exceed assigned sales targets while ensuring high customer satisfaction.

  • Handle customer issues efficiently and escalate when necessary.

  • Record customer interactions and transaction details accurately in CRM.

  • Be flexible with rotational shifts and weekly offs.

Qualifications:

  • Minimum qualification: 12th pass or graduate.

  • Fluent in English, Hindi, and one South Indian language (Tamil or Telugu).

  • Excellent communication and persuasive skills.

  • Strong interpersonal and negotiation abilities.

  • Goal-oriented, self-motivated, and proactive.

  • Prior experience in customer service or telesales is preferred.

Benefits:

  • Salary range: ₹28,000 to ₹30,000/month + performance incentives.

  • Comprehensive training and development support.

  • Healthy, team-oriented work culture.

  • Health and wellness initiatives.

  • Opportunities for internal career growth.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹27000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., ILEADS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 20 Customer Care Representative at ILEADS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

International Calling, Query Resolution, Telecalling sales jobs, Sales jobs with incentives

Shift

Rotational

Contract Job

No

Salary

₹ 27000 - ₹ 35000

Regional Languages

Tamil, Telugu

English Proficiency

Yes

Contact Person

Anju Diveesh Thayyil

Interview Address

Bommanahalli, Bangalore
Posted a day ago
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