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Customer Care Representative

salary 14,000 - 18,000 /month
company-logo
job companyHti Manpower Outsoursing Services Private Limited
job location Pocharam, Hyderabad
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF

Job Description

Role :

  • Handle inbound customer queries through live chat related to banking products and services. Provide timely, accurate, and professional responses, resolve customer concerns within defined TAT, maintain proper documentation, and ensure compliance with quality and security guidelines while delivering a positive customer experience.

Requirements :

• 1 year mandatory documented experience in Domestic or International Chat Process

• Strong written communication skills

• Basic knowledge of customer support/banking processes

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 50 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Representative job?
    Ans : As a Customer Care Representative, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Pocharam, Hyderabad.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Hasneet

Interview Address

Pocharam
Posted 10+ days ago
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