Customer Care Representative

12,000 - 20,000 /month

Hti Manpower Outsoursing Services Private Limited

Garebhavipalya, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

फुल टाइम

आवश्यक स्किल्स

Domestic Calling

Query Resolution

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Support Eecutive to join our team .This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers between 12k to 20k and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th and fresher . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working with 1 rotational off during the shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Representative role.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Garebhavipalya, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Representative job is located in Garebhavipalya, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.