Customer Care Representative

18,000 - 25,000 /month

Hirekra Private Limited

Ambattur, Chennai

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF

Job Description

𝗪𝗘 𝗔𝗥𝗘 𝗛𝗜𝗥𝗜𝗡𝗚 | 𝗗𝗢𝗠𝗘𝗦𝗧𝗜𝗖 & 𝗜𝗡𝗧𝗘𝗥𝗡𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 𝗘𝗫𝗘𝗖𝗨𝗧𝗜𝗩𝗘 (𝗩𝗢𝗜𝗖𝗘 𝗣𝗥𝗢𝗖𝗘𝗦𝗦 & NON VOICE PROCESS)

Location: Ambattur Industrial Estate (Ambit IT Park), Chennai, Tamil Nadu

Salary: ₹18,000 – ₹32,000 (Fixed)

𝗔𝗕𝗢𝗨𝗧 𝗧𝗛𝗘 𝗥𝗢𝗟𝗘

We are hiring Domestic & International Customer Support Executives (Voice Process & Non Voice Process) to handle customer interactions and deliver high-quality service in a fast-paced BPO environment.
Freshers are also welcome.

𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦

• Handle inbound/outbound customer calls professionally

• Resolve customer queries, concerns, and complaints efficiently

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers

• Collaborate with internal teams to resolve complex issues

• Meet performance metrics (AHT, CSAT, resolution rate)

𝗘𝗟𝗜𝗚𝗜𝗕𝗜𝗟𝗜𝗧𝗬 𝗖𝗥𝗜𝗧𝗘𝗥𝗜𝗔

• Graduate (mandatory)

• 0 – 3 years of experience (Freshers can apply)

• Strong English communication skills

• Customer-centric mindset with problem-solving ability

• Open to night shift

• Comfortable with 6 days working week

𝗪𝗛𝗔𝗧 𝗪𝗘 𝗢𝗙𝗙𝗘𝗥

• Fixed salary based on skills and experience

• Growth opportunities in BPO industry

• Dynamic and supportive work environment

• Cab facility for night shift

𝗪𝗛𝗬 𝗝𝗢𝗜𝗡 𝗨𝗦?

Join a fast-growing team where your communication skills are valued, and your career growth is a priority.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Representative job is located in Ambattur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.