Customer Care Representative

salary 16,000 - 26,000 /Month
company-logo
job companyHinduja Global Solutions Limited
job location Thane West, Thane
job experience6 - 48 months Experience in Customer Support / TeleCaller
New
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a CUSTOMER SERVICE + UPSELLING to join our team HGS to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 16000 - 26000In Hand Salary and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is GRADUATE and 6 MONTHS - 2 YEARS. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 Days during the DAYSHIFT shift.

Interested ones - 7977051952

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹26000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Hinduja Global Solutions Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 2 Customer Care Representative at Hinduja Global Solutions Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 26000

English Proficiency

Yes

Contact Person

Deepika Rajak

Interview Address

Thane west
Posted 7 days ago
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