We are looking for enthusiastic Customer Care Representatives to join our team in Noida. The role involves handling customer calls, resolving queries, and providing excellent customer support. This is a great opportunity for freshers to start their career in customer service.
Handle inbound/outbound customer calls professionally
Understand customer issues and provide accurate solutions
Resolve customer queries, complaints, and requests
Maintain proper records of customer interactions
Escalate complex issues to the concerned team when required
Meet daily performance and quality targets
Good communication skills (Hindi/English)
Basic computer knowledge
Ability to handle customers patiently
Willingness to work from office
Ready to work in shifts as assigned