📌 Job Description – Customer Support (Voice)
Location: Kormangala – Oasis, Bengaluru
Role: Customer Support (Domestic Voice)
Experience Required: Minimum 6 Months

🎯 Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner.

• Assist customers with queries, complaints, and service-related issues.

• Provide accurate information about products, services, and policies.

• Ensure high levels of customer satisfaction through effective problem resolution.

• Maintain records of customer interactions and follow-up as necessary.

• Collaborate with team members and escalate issues to higher authorities when required.

✅ Requirements

• Proficiency in English,

• Excellent communication and interpersonal skills.

• Ability to handle customers with patience and empathy.

• Strong problem-solving and multitasking abilities.

• Basic computer knowledge (MS Office, CRM tools).

💼 Qualification

• Undergraduate / Graduate (Any stream).

🕑 Work Details

• Shift: Day Shift (with 1 rotational off)

• Salary: Up to ₹27,000 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., GO DIGIT GENERAL INSURANCE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 20 Customer Care Representative at GO DIGIT GENERAL INSURANCE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.