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Customer Care Representative

salary 20,000 - 28,000 /month*
company-logo
job companyGlympse Human Capital Services
job location Marathahalli, Bangalore
incentive₹3,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Customer Care Representative to join our team at Glympse Human Capital Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Glympse Human Capital Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 50 Customer Care Representative at Glympse Human Capital Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF, Medical Benefits, Cab, Insurance

Skills Required

Domestic Calling, International Calling, Query Resolution, Bpo, Voice process, csutomer support, customer care, telecalling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 28000

Regional Languages

Bengali, Hindi

English Proficiency

Yes

Contact Person

Manya

Interview Address

https://share.google/TyTUbA1cal0inCtUS
Posted 8 days ago
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