Customer Care Representative

17,800 - 24,800 /month

Funnelfuel Solution

Doon IT Park, Dehradun

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to handle customer interactions through calls, chat, and email. The candidate should be customer-focused, have good communication skills, and be able to resolve queries efficiently.

Key Responsibilities

Handle inbound and outbound customer calls professionally
Respond to customer queries via chat and email
Resolve complaints and provide appropriate solutions
Maintain records of customer interactions in CRM/software
Follow up with customers to ensure issue resolution
Meet daily/weekly performance targets

Skills Required

Good communication skills (Hindi & English)
Basic computer knowledge (MS Excel, CRM tools)
Problem-solving and customer handling skills
Ability to work in rotational shifts (if required)
Active listening and patience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹17,500-₹24,500 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Doon IT Park, Dehradun.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 25 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Doon IT Park, Dehradun.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹17,500-₹24,500 per month. This is a Full Time job and has 25 openings.