Customer Care Representative

10,000 - 12,000 /month

Essence Enterprises

Work from home

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Work From Home

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Representative to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to service center. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Essence Enterprises?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Care Representative job offered by Essence Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Customer Care Representative job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Care Representative job is located in New Para Colony, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-4 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 1 openings available.