Customer Care Representative

18,000 - 28,000 /month

Dezire Hr Services

Sector 6 HSR Layout, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Description – Semi-Voice Process (Customer Support)

For Queries / To Confirm Interview – Contact

Role Overview:

We are hiring Customer Support Executives for a Semi-Voice Process to handle customer interactions through calls, chats, and emails. The role focuses on providing accurate information, resolving customer queries, and ensuring high customer satisfaction.

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Key Responsibilities:

Handle incoming customer calls, chats, and emails in a timely and professional manner

Identify and assess customer needs, clarify information, and provide suitable solutions

Resolve customer complaints effectively and escalate to the Customer Support Head when required

Build strong and sustainable customer relationships through clear and open communication

Provide accurate and complete information to enhance customer satisfaction

Maintain detailed records of all customer interactions and share with concerned teams when necessary

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Eligibility Criteria

Proven experience in a customer support or semi-voice role preferred

Strong listening, written, and verbal communication skills

Customer-focused attitude with the ability to adapt to different customer personalities

Ability to multitask, prioritize tasks, and manage time effectively

Languages Mandatory: Fluent in English & Hindi

Shift for Girls - Day Shift & Shift for Boys - Rotational

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Salary & Benefits

Salary up to ₹17,000 to ₹27,000 in hand for experienced candidates

Attractive incentives applicable

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Work Details

Process: Semi-Voice

Working Days: 6 days a week

Weekly Off: 1 Rotational off

Cab Facility: Not provided

Work Location: HSR Layout, Bengaluru

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Walk-In Interview Details

Location: HSR Layout, Bengaluru

👉 Interested candidates are requested to apply or walk in at the venue. Limited openings available.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 10th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹28,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Customer Care Representative job is located in Sector 6 HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-3 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹18,000-₹28,000 per month. This is a Full Time opportunity and has 99 openings available.