jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Representative

salary 20,000 - 28,000 /month*
company-logo
job companyConcentrix
job location DLF CITY PHASE 3, Gurgaon
incentive₹3,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹20,000-₹28,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 3, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What does the role of Customer Care Representative involve?
    Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in DLF CITY PHASE 3, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹20,000-₹28,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 28000

Contact Person

Astha khandelwal

Interview Address

Sector 2 Noida, Sector 2, Noida
Posted 8 hours ago
similar jobs

Apply to similar jobs

₹ 20,000 - 50,000 per month *
Make My Trip International
Udyog Vihar Phase IV, Gurgaon
SkillsNon-voice/Chat Process, International Calling, Query Resolution, Computer Knowledge
New
Incentives included
70 Openings
₹ 21,000 - 39,000 per month *
Cogent E Services
Sector 18 Gurgaon, Gurgaon
SkillsQuery Resolution, Domestic Calling, Computer Knowledge, Non-voice/Chat Process
Incentives included
50 Openings
₹ 20,000 - 50,000 per month *
Zomato
Udyog Vihar Phase V, Gurgaon
SkillsQuery Resolution, Computer Knowledge, International Calling, Non-voice/Chat Process
Incentives included
70 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates