Customer Care Representative

20,000 - 23,000 /month

Cogent

Sector 18 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Meal, PF, Medical Benefits

Job Description

Hiring Requirement – Customer Support Executive.

We are hiring Customer Support Executives for our office located in Sector 18, Gurgaon.

Position: Customer Service Executive (Customer Support)

Location: Sector 18, Gurgaon

Salary: Up to ₹23,000 (In-hand)

Industry: BPO / Customer Support

Eligibility Criteria:

Minimum 12th Pass / Graduate

Freshers and experienced both can apply

Good communication skills (Hindi & basic English)

Basic computer knowledge

Comfortable with customer handling / voice process

Job Responsibilities:

Handle customer queries through calls or messages

Provide accurate information and support to customers

Resolve complaints and ensure customer satisfaction

Maintain proper records of customer interactions.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹20,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Sector 18 Gurgaon, Gurgaon.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹20,000-₹23,000 per month. This is a Full Time job and has 50 openings.