Customer Care Representative

URGENT HIRING !!

WALK IN - Saturday

Our client is a global leader in transportation, e-commerce, and business services, providing reliable delivery and logistics solutions to customers across more than 220 countries and territories.

What you will do

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

• Identifies anomalies as they arise and uses judgment based on established rules and procedures to resolve them.

• For complex issues, escalates the matter to senior team members for resolution.

• Maintains clear and professional communication with both internal teams and external customers.

• Collaborates with team members to achieve shared goals and improve overall customer satisfaction.

You will be a great fit if you

• Ability to build rapport and effectively interact with colleagues, clients, and stakeholders to foster positive working relationships.

• Proficiency in articulating ideas, information, and instructions clearly and concisely in both written and oral forms.

• Capacity to collaborate effectively within a group, contributing to shared goals and supporting team members to achieve collective success.

• Competency in utilizing essential software such as Microsoft Office Suite (Word, Excel, PowerPoint) and general computer proficiency for daily tasks.

• Capability to identify complex problems, analyze them from multiple perspectives, and develop effective, logical solutions.

What you can expect

• Attractive remuneration package

• Spread your wings and take ownership of your career with opportunities to network and connect with professionals in your field and involvement in cross-functional projects

• A supportive and inclusive work environment.

• Mentorship and guidance from industry professionals.

Kindly share your updated resume at shikhasingh.careers50@gmail.com

Or Call at 8697051574

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.