Customer Care Representative

15,000 - 35,000 /month

Capreneur Online Services Private Limited

KR Puram, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Representative to join our team at Capreneur Online Services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Capreneur Online Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 50 Customer Care Representative at Capreneur Online Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Non-voice/Chat Process, Typing speed

Shift

Rotational

Contract Job

Salary

₹ 15000 - ₹ 35000

English Proficiency

Yes

Contact Person

Lavanya

Interview Address

238, Godown Main Road, Krishna Reddy Industrial

Posted 7 days ago

Apply to similar jobs

International Customer Representative

₹ 25,000 - 41,000 per month *

Tri-squad Infotech

ITPL, Bangalore

Skills: International Calling

Incentives included

50 Openings