Customer Care Representative

16,800 - 29,600 /month

Bvg India Limited

Egmore, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

6 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Bvg India Limited. The role offers ₹16800 - ₹29600 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Representative role.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹16,500-₹29,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Egmore, Chennai.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 6 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Egmore, Chennai.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹16,500-₹29,500 per month. This is a Full Time job and has 6 openings.