Customer Care Representative

Job Summary

The role is CRM (Customer Relationship Management) executive to handle customer calls and resolve residents’ complaints

Responsibilities and Duties

The role is CRM (Customer Relationship Management) executive and job responsibilities include

• Attend incoming client calls and answer them appropriately with hostel details

• Make outgoing calls based on the inquiry made to us with appropriate details

• Learn and understand the facilities, tariffs, locations of hostels quickly to address all queries

• Making Welcome/Exit of the new/outgoing residents

• Issue tracking system: Daily, log the issues reported form the branch incharges/residents and assign the respective persons to fix the complaints . Ensure followup till closure.

Qualifications and Skills

Qualification:

•Female only (22 to 30 years)

•Any degree

•Thorough speaking, reading and writing knowledge in English and Tamil. Knowledge on other languages like Telugu / Hindi is preferred

• Skills like Polite/warm speaking, patience and handling situations effectively are compulsory

Experience:

•1-2 years of telecalling in Customer handling is required

Benefits:

Free Accommodation

Free Food

Admission bonus

Weekly paid off

Yearly bonus

Monthly medical allowance

Rotational shift

Rotational weekoff

Salary: ₹14,000 to 15000 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Boston Business Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at Boston Business Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.