CUSTOMER SUPPORT EXECUTIVE – INBOUND VOICE PROCESS
Location: Vadodara
Job Type: Full-Time
Process: Inbound Customer Support
Shift: Rotational Day & Night Shifts
Women Candidates: Day Shift Only
ABOUT THE ROLE
We are hiring enthusiastic and customer-focused candidates for the position of Customer Support Executive – Inbound Voice Process. The selected candidates will be responsible for handling customer calls, understanding their concerns, providing appropriate solutions, and delivering an excellent customer experience.
KEY RESPONSIBILITIES
• Handle inbound customer calls and resolve queries professionally.
• Understand customer concerns and provide accurate information and solutions.
• Maintain a positive and professional approach while interacting with customers.
• Record and update customer information accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Escalate complex issues to the appropriate team when required.
• Meet assigned performance and customer service targets.
ELIGIBILITY CRITERIA
• Freshers and experienced candidates can apply.
• Good communication and customer-handling skills.
• Good English communication skills preferred.
• Basic computer knowledge.
• Strong problem-solving and interpersonal skills.
• Candidates who are comfortable working rotational day and night shifts.
SALARY: ₹15,200 per month (In-Hand)
WHY JOIN US?
• Supportive and professional work environment
• Career growth and learning opportunities
• Exposure to international customer service processes
• Comprehensive training and development
• Safe and professional workplace
HOW TO APPLY
Interested candidates can Call or WhatsApp: 9687676425
Start your career in customer support and grow with a dynamic professional team.