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Customer Care Representative

salary 16,000 - 27,500 /month
company-logo
job companyAngel Consultancy
job location Gomti Nagar, Lucknow
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Representative to join our team at Angel Consultancy to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹27,500 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Representative job

  1. What qualifications and experience are required for this Customer Care Representative position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹16,000-₹27,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Representative job is located in Gomti Nagar, Lucknow.
  8. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹16,000-₹27,500 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 27500

Contact Person

Imran

Interview Address

Gomti nagar, Gomti Nagar, Lucknow
Posted 6 hours ago
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