Customer Care Representative

18,000 - 38,000 /month

Amazon

Financial District, Hyderabad

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

All Education levels

All genders

5 days working | Flexible Shift

Job Benefits: Cab, PF

Job Description

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹38,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Financial District, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Representative job is located in Financial District, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹18,000-₹38,000 per month. This is a Both opportunity and has 10 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Cab

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Customer Care, Customer Support, Non voice chat process, BPO non voice