Customer Care Representative

21,500 - 34,500 /month

Allynet

Patel Nagar, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

28 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a Customer Care Representative to join our team at Allynet. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹21,500 - ₹34,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Allynet?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Care Representative job offered by Allynet.
How much can you earn in this position?
Ans : You can earn between ₹21,500-₹34,500 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Patel Nagar, Delhi.
How many openings are available for this position?
Ans : There are 28 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Representative job is located in Patel Nagar, Delhi.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹21,500-₹34,500 per month. This is a Full Time opportunity and has 28 openings available.