Customer Care Representative

18,000 - 32,000 /month

Ak Aureum Recruitment & Hr Solutions

Noida Extension, Noida

6 - 72 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Ak Aureum Recruitment & Hr Solutions?
Ans : Candidates should have a Graduate and above qualification and skills like International Calling, Non-voice/Chat Process for this Customer Care Representative job offered by Ak Aureum Recruitment & Hr Solutions.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹32,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Noida Extension, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Representative job is located in Noida Extension, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-6 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹18,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.