Customer Care Representative

Work Type: Off-Roll Position Title: Customer Service Representative (Off-Roll) Department: Ready Mix Concrete Reports To: Plant Manager / Head Job Purpose To ensure smooth customer interaction, efficient coordination between plant, sales, and dispatch teams, and timely handling of customer requirements related to Ready Mix Concrete operations. Key Responsibilities ● Handle customer calls, inquiries, and complaints professionally. ● Track and monitor order status; coordinate with the dispatch team for timely deliveries. ● Support sales executives in managing client requirements and resolving on-site issues. ● Assist in bill submission, cheque collection, and pump mobilization activities. ● Maintain and update customer interaction logs, delivery reports, and distance charts. Requirements ● Experience: Minimum 2 years in customer service or logistics coordination (preferably in construction, RMC, or building materials). ● Education: Graduate in any discipline; computer literate. ● Skills: ○ Strong communication and interpersonal abilities. ○ Basic knowledge of MS Office (Excel, Word, Outlook). ○ Good coordination, follow-up, and record-keeping habits. ○ Ability to handle field and office tasks efficiently

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Abp Management Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at Abp Management Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.