Customer Care Representative

Customer Service Back Office (Non Voice process) Location: Ahmedabad What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll  Answer incoming communications from customers  Connect and resolve issues with customers using written communication only

What You Bring to the Role  Fresher/Experience can apply  Great written communication skills in English including grammar and spelling  10 + 3 years Diploma/HSC/Any Graduate can Apply  Computer savvy  Flexibility to work in a 24/7 environment What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career-growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. Salary: Ahmedabad – 23K to 38K CTC – Depends on Interview and Experience  In-hand Salary : There will be 4K-5K deduction from CTC (Provident Fund, Professional Tax) BENEFITS:  5 Days Working  Night Shift Allowance  One way cab service (for Night shift)  Initial 5 days Hotel Accommodation  PF, Insurance, Gratuity Benefit

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹36000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., A2zstaffs.com.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 99 Customer Care Representative at A2zstaffs.com
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.