Customer Care Officer

17,300 - 24,200 /month

Sk Digital Media

Golghar, Gorakhpur

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Telecom / ISP

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team in Golghar, Gorakhpur. The ideal candidate will handle customer interactions, resolve queries, and ensure a positive customer experience. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Respond to customer queries and provide accurate information.
Resolve customer complaints and escalate complex issues when necessary.
Maintain records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely issue resolution.
Meet daily and monthly performance targets.
Deliver excellent customer service and maintain customer satisfaction.

Requirements:

Minimum qualification: 12th Pass or Graduate.
Good communication skills in Hindi; basic English is preferred.
Basic computer knowledge and typing skills.
Ability to work in a team environment.
Customer-focused attitude and problem-solving skills.
Freshers can apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹24,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Golghar, Gorakhpur.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 10 vacancies for this Customer Care Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Golghar, Gorakhpur.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹17,000-₹24,000 per month. This is a Full Time job and has 10 openings.