Customer Care Officer

we need someone with good in english communication.

every day 15-20 calls regarding ecom product and related queries

We are looking for a Customer Care Officer to join our team at 7 Seas to handle customer calls, provide exceptional customer support and resolve queries related to e-commerce. The role offers an attractive in-hand salary of ₹20000 - ₹25000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

but spoken and written English should be good.

location - Makarba

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., SEVENSEAS RECRUITMENTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 1 Customer Care Officer at SEVENSEAS RECRUITMENTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Day Shift.