Customer Care Officer

salary 16,000 - 18,000 /month
company-logo
job companyServing Skill
job location Thane West, Thane
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

1+yrs experience of working in a

domestic/international contact center/ service

set up –

Insurance background is preferred

Competencies

 Good communication and negotiation skills

 Should possess excellent oral and written communication skills.

 Good customer service skills & captive contact centre experience

would be preferred.

 Candidate should be able to converse in English, Hindi and Marathi

or English Hindi + any regional language (Tamil, Bengali, Kannada,

Gujrati, Malayalam, Telugu)

Primary Responsibilities

 Responsible for out calling to Liberty existing customer for renewal retention.

 Responsible to coordinate with channel partners for closure of renewal incase

customer direct visit requirements,

 Responsible for delivering the relevant KPI’s designed for the assigned job role.

 Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Officer job

  1. What is the eligibility criteria to apply for this Customer Care Officer job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Officer job?
    Ans: This Customer Care Officer job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Officer job?
    Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Serving Skill.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Officer role?
    Ans: There is an immediate opening of 2 Customer Care Officer at Serving Skill
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Officer job?
    Ans: This Customer Care Officer job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 18000

English Proficiency

No

Contact Person

Priti Goyal

Interview Address

Jodhpur
Posted 2 days ago
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