Customer Care Officer

1+yrs experience of working in a

domestic/international contact center/ service

set up –

Insurance background is preferred

Competencies

 Good communication and negotiation skills

 Should possess excellent oral and written communication skills.

 Good customer service skills & captive contact centre experience

would be preferred.

 Candidate should be able to converse in English, Hindi and Marathi

or English Hindi + any regional language (Tamil, Bengali, Kannada,

Gujrati, Malayalam, Telugu)

Primary Responsibilities

 Responsible for out calling to Liberty existing customer for renewal retention.

 Responsible to coordinate with channel partners for closure of renewal incase

customer direct visit requirements,

 Responsible for delivering the relevant KPI’s designed for the assigned job role.

 Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Serving Skill.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 2 Customer Care Officer at Serving Skill
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Day Shift.